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Top Roofer in Houston since 1987

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(281) 798-1161

PRIVACY POLICY

SOTO’S ROOFING & SUPPLY

This Privacy Policy describes how Soto’s Roofing & Supply (“us”, “we”, or “our”) collects, uses, and shares information when you use our website https://www.sotoroofingandsupply.com (the “Site”), contact us for services, or otherwise interact with our business. We respect your privacy and are committed to protecting your personal information.

1. INFORMATION WE COLLECT

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Request a quote or estimate
  • Purchase products or services
  • Create an account
  • Fill out a contact form
  • Subscribe to our newsletter
  • Call our customer service
  • Apply for employment

This information may include:

  • Full name
  • Email address
  • Phone number
  • Mailing address and/or property address
  • Payment information
  • Property details relevant to roofing services
  • Employment history and qualifications (for job applicants)

1.2 Non-Personal Information

We also collect non-personal information automatically when you visit our Site:

  • Log Data: Your computer’s Internet Protocol (“IP”) address, browser type, browser version, device information, pages visited, time and date of visits, time spent on pages, and other diagnostic data
  • Location Information: General location data based on IP address
  • Usage Data: Information about how you interact with our Site

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

2.1 Business Purposes:

  • Providing, maintaining, and improving our services
  • Processing and fulfilling your requests, purchases, and transactions
  • Communicating with you about services, appointments, and project updates
  • Sending estimates, invoices, and payment receipts
  • Addressing customer service issues and requests

2.2 Marketing Purposes:

  • Sending newsletters, promotions, and marketing communications (with your consent)
  • Informing you about special offers, new services, or products
  • Conducting market research and analysis

2.3 Legal and Safety Purposes:

  • Protecting the security and integrity of our Site and business
  • Detecting and preventing fraud or illegal activities
  • Complying with legal obligations
  • Enforcing our Terms of Service

3. COOKIES AND TRACKING TECHNOLOGIES

3.1 Cookies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

Types of cookies we use:

  • Essential cookies: Necessary for the operation of our Site
  • Preference cookies: Enable us to remember your preferences and settings
  • Analytics cookies: Help us understand how visitors interact with our Site
  • Marketing cookies: Used to track visitors across websites to enable targeted advertising

3.2 Your Cookie Choices

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. Most web browsers allow some control of cookies through browser settings.

4. HOW WE SHARE YOUR INFORMATION

We may share your personal information with:

4.1 Service Providers:

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our Site is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Examples include:

  • Payment processors
  • Cloud storage providers
  • Customer relationship management systems
  • Marketing automation platforms
  • Analytics services

4.2 Business Transfers:

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.4 With Your Consent:

We may share your information for other purposes with your explicit consent.

5. DATA RETENTION

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, such as tax, accounting, or other legal requirements.

6. DATA SECURITY

The security of your personal information is important to us. We implement appropriate technical and organizational measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

  • Right to Access: You may request copies of your personal information.
  • Right to Rectification: You may request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You may request that we erase your personal information under certain conditions.
  • Right to Restrict Processing: You may request that we restrict the processing of your personal information under certain conditions.
  • Right to Object to Processing: You may object to our processing of your personal information under certain conditions.
  • Right to Data Portability: You may request that we transfer the data we have collected to another organization or directly to you under certain conditions.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section.

8. CHILDREN’S PRIVACY

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. THIRD-PARTY LINKS

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your CCPA rights

To exercise your rights under CCPA, please contact us using the information in the “Contact Us” section.

11. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of our Site after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

12. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

Soto’s Roofing & Supply
19753 HWY 35
Alvin, TX 77511
Phone:(281) 798-1161
Email: info@sotoroofingandsupply.com

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY, UNDERSTAND IT, AND AGREE TO BE BOUND BY IT.